Return, Replacement & Refund Policy

Last updated: 27 September 2026

We want you to love every piece you buy from Attractive Sister. Because earrings are personal-hygiene items, we follow the policy below.

1. Damaged, defective or wrong item

  • If you receive a damaged, defective, incomplete or wrong product, contact us within 48 hours of delivery on WhatsApp/phone +91 91791 74440 or email bemihubnyra@gmail.com with your order number.
  • Please share a clear unboxing video (from opening the sealed parcel) and photos of the product.
  • After verification we will offer a free replacement or a full refund, as per your choice and stock availability.

2. Non-returnable cases

  • For hygiene reasons, earrings that have been worn, tried on, or whose packaging has been tampered with cannot be returned or exchanged.
  • Change of mind, colour preference, or slight shade variation due to screen settings/photography is not considered a defect.
  • Products marked as final sale are not returnable.

3. Order cancellation

  • You can cancel your order free of charge before it is dispatched. Message us on WhatsApp with your order number.
  • Once shipped, an order cannot be cancelled. Repeated refusal of Cash on Delivery orders may lead to COD being disabled for future orders.

4. Refunds

  • Approved refunds for prepaid orders are credited to the original payment method within 5-7 working days.
  • For Cash on Delivery orders, refunds are made by UPI or bank transfer to the details you share with us.
  • Delivery on our store is free, so no shipping charge is deducted.

5. Contact

BEMIHUB SKYHI PRIVATE LIMITED (brand: Attractive Sister), 153, Bhopal, Madhya Pradesh - 462023, India.
Phone/WhatsApp: +91 91791 74440 | Email: bemihubnyra@gmail.com
Support hours: Monday-Saturday, 10 AM - 7 PM IST